Detailed Description of Good and / or Services
Carmel Designs is a business in the textile industry that manufactures and sells homeware.

Customer Privacy Policy
Carmel Designs shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf

Delivery, Returns & Refunds policy
These points are dealt with under a separate policy, listed on the website.

Payment Options Accepted
Payment may be made via Debit Order, Visa or Master Card and other payment methods as facilitated through our chosen payment gateway.

Credit Card Acquiring and Security
Credit card transactions will be acquired for Carmel Designs by Payfast (Pty) Ltd. Users may go to www.payfast.co.za to view their security certificate and security policy.

Processing Of Order Payment
We will charge your chosen payment method at the time you complete your online order.
Whilst every possible step is taken to ensure product accuracy, if we process a sale of any product which subsequently we are not able to fulfil, we will credit back a refund to your chosen payment method as soon as possible and advise you accordingly.

Customer Details Separate from Card Details
Customer details will be stored by Carmel Designs separately from card details which are entered by the client on Payfast’s secure site. For more detail on Payfast, refer to www.payfast.co.za

Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).

Carmel Designs takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.

Country of Domicile
This website is governed by the laws of South Africa and Carmel Designs chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, PO BOX 1249, Saxonwold, Johannesburg 2132.

Carmel Designs may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information
This website is run by Carmel Designs.

Export Restriction
The offering on this website is available to South African and International clients.

Carmel Design Contact Details
Telephonic Support: +27 (0) 21 555 4229
Email Support: servicedesk@carmel-designs.com